Privacy Policy

Zakkaa HomeDecor India Private Limited (“Zakkaa,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring transparency in how your personal information is collected, used, and safeguarded. This Privacy Policy explains how we handle your data when you visit our website, purchase products, or interact with our services.

This policy applies to:

• Visitors of our website (zakkaa.com)
• Customers purchasing products
• Users interacting with our services, customer care, or marketing channels

By using our website, you agree to the practices described in this policy.

We collect essential information to provide better services and improve user experience. This includes personal details and technical data gathered during your interaction with our platform.

a) Personal Information

We may collect the following details when you interact with us:

• Name
• Mobile number
• Email address
• Shipping and billing address
• Payment details (processed securely via third-party gateways)

b) Technical & Usage Data

• IP address
• Browser type and device information
• Pages visited and interaction data
• Cookies and tracking technologies

We use collected information to manage operations and deliver efficient services. It helps us enhance the customer experience, communication, order handling, and service. Your information is used for the following purposes:

• Processing and delivering orders
• Providing installation, service, and support
• Communicating order updates and customer service responses
• Improving website functionality and user experience
• Marketing and promotional communication (only with consent)

We do not sell your personal information. However, we may share your data with:

• Logistics and delivery partners
• Payment gateway providers
• Installation and service partners
• Legal authorities, when required by law

All third parties are obligated to protect your data.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.

Despite our efforts, no online platform can guarantee absolute security.

We use cookies and similar tools to understand user behavior and improve website performance. Our website utilizes cookies to:

• Enhance user experience
• Analyze website traffic
• Personalize content and offers

Users can manage or disable cookies through browser settings.

We retain your personal information only for as long as necessary to:

• Fulfill business and operational purposes
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

We respect your privacy and provide control over your personal information. You have the right to:

• Access your personal data
• Request correction or updates
• Request deletion (subject to legal obligations)
• Opt-out of marketing communications

Requests can be made through our customer support channels.

Our website may contain links to third-party websites. Zakkaa is not responsible for the privacy practices or content of such external platforms.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

We may update this Privacy Policy from time to time to reflect changes in legal, operational, or technological requirements.

Updated versions will be posted on this page with the revised effective date.

For any questions, concerns, or requests related to this Privacy Policy, you may contact us:

Zakkaa HomeDecor India Private Limited Gurugram, Haryana – 122001

📧 Email: info@zakkaa.com
🌐 Website: zakkaa.com

By using our website and services, you consent to the collection and use of your information as outlined in this Privacy Policy.